
Mr.Gagnon studied and practiced in various technical and administrative fields: business administration (university), electronics, electricity, automation, control and computer science. His experience was further diversified by leading projects and workshops in Value-Added Production, Kaizen, 5S, Visual Management, Poka Yoke, Innovation, Product Development and Total Quality Management.
Mr.Gagnon is quite aware of the realities and challenges facing Québec's SMEs. He worked for pulp&paper, services and manufacturing companies. A natural, curious and self-learning entrepreneur, he founded his first company at age 16 during his studies. He is a good communicator who never hesitates to share his 22-year business experience. His creativity, open-mind, observation skills and SR&ED claiming experience are assets while discussing R&D with him, as well as his fondness for respect and client satisfaction.